Terms and Conditions
Needlework Tours Pty Ltd operates under Holiday World Travel Pty Ltd trading as Holiday World Travel. Travel Agents Licence No 31766.
The cruise shall be aboard a Royal Caribbean Vessel. Only they shall be responsible for the conduct of the actual cruise. Holiday World Travel Pty Ltd is responsible for the receiving of all monies paid and the booking of cabins onboard ship. Needlework Tours Pty Ltd shall be responsible for arranging and co-ordinating the needlework classes and specified dinner functions only. The Needlework Cruise is arranged by Holiday World Travel Pty Ltd. Needlework Tours Pty Ltd reserves the right to alter the needlework classes on board the cruise as required. Those tutors engaged by Needlework Tours are engaged as contractors, not employees.
Except to the extent that the law imposes non-excludable liability:
a. All bookings for products on the Holiday World Travel Pty Ltd Web Site and sales collateral are accepted subject to the conditions of carriage and other conditions imposed by suppliers and subcontractors to Holiday World Travel Pty Ltd. Travellers should be aware that there is no relationship or joint venture, agency, partnership or employment between Holiday World Travel Pty Ltd and any suppliers or subcontractors named on the site.
b. Holiday World Travel Pty Ltd do not guarantee or warrant the standard, class or fitness for purpose of any product or service mentioned. In compiling the web site Holiday World Travel Pty Ltd has used information supplied to it by the operators of the relevant services. Holiday World Travel Pty Ltd has endeavoured to ensure that the information contained on the web site is correct but clients should not rely, and are not invited to rely on the accuracy or validity of any information on the web site as the basis for any action, refraining from acting or disbursement and Holiday World Travel Pty Ltd expressly disclaims any liability for any loss or damage incurred by clients arising out of any such acts or omission or disbursements. Holiday World Travel Pty Ltd disclaims and will be exempt from any liability under the law of contract, tort or by virtue of statutory enactment in relation to any: a. loss to b. personal injury death or illness of c. damage or theft of personal property of any sort of d. expense of inconvenience caused through delay to e. disappointed expectation of f. accident befalling the traveller or any dependents, arising out of any negligent act or omission, breach of any duty imposed by statute, breach of any law of the place of destination or on route to or from the destination, tort (whether intentional or unintentional), or breach of a contractual term, whether expressed or implied or breach of duty arising under or imposed by any law on the part of Holiday World Travel Pty Ltd and Needlework Tours Pty Ltd, its servants or agents or of any sub-contractor or supplier of any product or service on the Web Site.
The required deposits payable can vary for each cruise line, please ensure the correct deposit as confirmed by your cruise consultant is paid when booking to guarantee your reservation.
Full payment for all travel arrangements is due by the date indicated on your invoice. On occasions cruise lines and wholesalers will give notice that they intend to withdraw a particular special deal and it is quite normal that this notice is only a matter of days and could be months prior to your departure. When this happens Holiday World Travel Pty Ltd will endeavour to inform all clients immediately for final payments. If you are not able to pay the balance of your booking within a new declared due date you will be re-invoiced for the new price. The price of any travel related service is never guaranteed until the final balance has been paid and the documents have been issued. Holiday World Travel Pty Ltd cannot take responsibility for any price increase that may be notified, at any time, by the travel provider.
Credit Card Payments
Holiday World Travel Pty Ltd reserves the right to charge 1% for visa/mastercard 3% Amex/Diners administration/service fees for balance payments made by credit card.
Direct Debit facilities are available upon request.
Amendments And Cancellation Fees
Holiday World Travel Pty Ltd reserves the right to charge a minimum amendment fee of AUD $100 per person for each change to a confirmed booking. This is in addition to any fees charged by the supplier. Holiday World Travel Pty Ltd also reserves the right to charge cancellation fees of a minimum of AUD $500 per person to cover administration expenses and refunds to the cruise company. The cancellation fee can be as high as the entire purchase price (100%) of the booking. The cancellation fee charged by Holiday World Travel Pty Ltd can increase in relation to the manpower and time spent on actually processing the cancellation. The cancellation fee schedule will be: Prior to 100 days — $500 ( loss of deposit), 100-71 days prior to sailing — $500 plus $200 admin fee, 70-46 — 25% of total amount paid to Holiday World Travel plus $200 admin fee, 30-15 — 75% of total amount paid to Holiday World Travel plus $200 admin fee, 14-0 — 100%. The cancellation fees charged by Holiday World Travel Pty Ltd are in addition to any fees charged by cruise lines, airlines, tour operators, hotels, wholesalers or any other supplier. The fees charged by these suppliers can be up to 100% of the cost of the particular product purchased. The cancellation fees charged by these suppliers can be found on their respective web-sites and/or in their brochures. If sharing a cabin there will be a 100% cancellation fee. In view of these cancellation fees clients must take out comprehensive travel insurance to cover any eventualities. Holiday World Travel Pty Ltd will not take any responsibility for anyone who does not take out comprehensive insurance. Refunds of monies can take up to 12 weeks to obtain from the providers.
Validity of Prices
Prices on the Holiday World Travel Pty Ltd web site are subject to availability and conditions. Although every care has been taken, the prices are not guaranteed and are subject to change without notice. Any featured prices for a cruise or for accommodation or any other package will normally be based on a minimum of four adults sharing, unless otherwise indicated. Please also check if gratuities are included in your particular cruise price.
The majority of cruise lines include meals and some include gratuities and even alcoholic beverages. These inclusions vary for each cruise line so please ensure you are aware of what your cruise price includes when booking.
Choice of Law
You agree with Holiday World Travel Pty Ltd that in so far as any contractual relationship is created between you and Holiday World Travel Pty Ltd by you making a booking through Holiday World Travel Pty Ltd then that contract is subject to the laws of Victoria.
You agree to submit to the jurisdiction of the courts of Victoria for the determination of any dispute and the making of any claim against Holiday World Travel Pty Ltd and acknowledge and agree that a court having jurisdiction in respect of the dispute or claim is the appropriate court.
Departure Times and Flight Numbers
Most airlines state that there is no need to re-confirm your departure times and flight numbers. Holiday World Travel Pty Ltd will not take responsibility for any flight time or flight number alteration made by airlines. Holiday World Travel Pty Ltd strongly advise that all onward and return flights should be re-confirmed by phone with the relevant airline at least 72 hours prior to departure.
If you are a member of an airline’s frequent flyer scheme, please ensure that you inform Holiday World Travel Pty Ltd of your membership number prior to your departure. Holiday World Travel Pty Ltd will not take responsibility if the airlines do not register your trip. You are advised to retain copies of your air ticket and boarding pass.